Building Trust is an ASTD Foundational Competency, which we will discuss from a performance enhancement coaching perspective: why trust-building competence matters for training professionals; how trust is built; how to assess your trust-building competence; and action steps to continue your professional development. The presentation will be brisk and conversational in style. Participants will be invited to reflect upon and share their perspectives throughout.

John Sowada of EMMS Consulting helps business leaders strengthen their business and their bottom line by helping their personnel work together to get results. Prior to starting EMMS Consulting in 2008, he spent 19 years as a psychotherapist helping people develop their proficiency in building trust in key relationships. He has presented on related topics at Tarleton State University; Whitley Penn CPA; North Texas Tollway Authority; Fort Worth Human Resource Management Association; Southlake HR Career Search Network; and others.